Thank you for your feedback

Submissions have now closed. Thank you to everyone who provided feedback online, by email, over the phone or in hard copy. We'll be reviewing what's been shared and provide a summary here soon, and to the Public Transport Committee for 26 August.

What we’re consulting on

We’re refreshing the bus network in Tauranga between the city, Mount, Pāpāmoa and Te Puke. We’re inviting feedback on specific bus routes so we can make them simpler and more convenient.

This project will adapt existing routes but doesn’t impact bus shelter improvements or introduce bus routes on roads that don’t currently have services. We will be addressing these through other projects and look forward to working on them with our partner agencies.

Once we have heard from the community, we’ll be looking at all the feedback in detail, plus collecting and analysing further data. We’re planning to share our findings and make changes within 12 months.

Why are we making changes?

The bus service changes will use current resources more efficiently, result in fewer empty buses on the road and provide more convenient and simpler travel choices for you.

Through this project we’ll be reducing the need for you to transfer buses and some services will be adjusted to meet demand.

Consultation open 28 June to 18 July 2021

We’d love to hear from you. Check out the proposed maps and timetables for the routes you use in the tabs above, or download the consultation booklet and timetable. You can give your feedback the following ways:

  • Make a submission
  • 0800 4 BAY BUS (0800 4 229 287)
  • Freepost 122076, Attention: Transport Team, Bay of Plenty Regional Council, PO Box 364, Whakatane 3158
  • Keep an eye out for us at busy bus stops or visit our Customer Service Centre at 1 Elizabeth Street, Tauranga.

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About the Refresh

Changes at a glance

The following routes will be simplified and consolidated so we can make them more convenient for you.

  • Pāpāmoa East to Tauranga CBD
    30, 30x, 33, CL, HL- To be replaced with Route 2
  • Bayfair- Mount Maunganui- Tauranga CBD- Ohauiti
    CL, HL, 55- To be replaced with Route 5
  • Te Puke to Bayfair
    221- To be replaced with Route 20
  • Bayfair to Pāpāmoa Plaza
    GL- To be replaced with Route 21
  • Pāpāmoa East- Maungatapu- Tauranga CBD
    36, 41 - To be replaced with Route 22
Overview of route changes

If you catch the bus from Tauranga City, the Mount, Pāpāmoa or Te Puke, the changes may impact how you travel, so we want to hear from you. Please look at the "Refresh Details" tab or the consultation booklet for more route information.

No extra spending- these changes won't add to your rates bill

This project will not change any dedicated school services, however some students who take public bus services may be impacted.

Key benefits

  • Fewer empty buses
  • More convenient and simpler travel choices
  • Regular buses all day with more at peak times

Refresh Details

Click on the routes below for maps and details on the proposed options. Then, have your say on just your favourite routes, or all the the routes that are part of the refresh using the submission form.