Thank you for your feedback

Thank you very much to everyone who gave their feedback during this consultation. We received lots of great suggestions and heard some frustrations from the 160+ submissions. Our transport team have reviewed all feedback and taken the community’s views onboard. In some cases, suggestions are unable to be implemented in this round of changes due to costs, but they are certainly noted for future reviews.

What we consulted on

We’re refreshing the bus network in Tauranga between the city, Mount, Pāpāmoa and Te Puke. We’re inviting feedback on specific bus routes so we can make them simpler and more convenient.

This project will adapt existing routes but doesn’t impact bus shelter improvements or introduce bus routes on roads that don’t currently have services. We will be addressing these through other projects and look forward to working on them with our partner agencies.

Why are we making changes?

The bus service changes will use current resources more efficiently, result in fewer empty buses on the road and provide more convenient and simpler travel choices for you.

Through this project we’ll be reducing the need for you to transfer buses and some services will be adjusted to meet demand.

Consultation was open 28 June to 18 July 2021

Check out the proposed maps and timetables for the routes you use in the tabs above, or download the consultation booklet and timetable.

Provide a short summary of your question.

You have 150 characters left

Provide detailed information relating to your question.

You have 500 characters left

Select a respondent from the list that you would most like to answer your question.

Moderation Policy

These are the people that are listening and responding to your questions.

Transport Team

{{ question.title }}

{{ question.username }} asked


{{ }}
| Edited

Answer this question

Select the respondent who will be marked as answering the question

Provide the answer to the question. Answer can be saved as draft and published when complete.

No questions found

About the Refresh

Changes at a glance

The following routes will be simplified and consolidated so we can make them more convenient for you.

  • Route 5 has been altered to only travel between Tauranga City, Mt Maunganui and Bayfair. It will use Links Avenue rather than Maunganui Road.
  • Route 2W will continue to travel the same route that it currently does (ie via Wairakei Avenue and Emerald Shores Drive).
  • Route 2B will extend to travel via Stevenson Drive instead of Livingstone Drive.
  • Route 20, all trips will travel via Tara Road except for specific trips at school times that will travel via Papamoa Plaza and Doncaster Drive.
  • Route 21 will travel between Mt Maunganui and Papamoa Plaza, using the existing Goldline route.
  • Route 22 afternoon timetable has been extended to include more trips to Papamoa.

The new route maps and timetables will be available on the Baybus website closer to the start date.

Route 55 will continue to travel the same route that it currently does, but the timetable has been altered to better reflect actual travel times.

If you catch the bus from Tauranga City, the Mount, Pāpāmoa or Te Puke, the changes may impact how you travel, so we want to hear from you. Please look at the "Refresh Details" tab or the consultation booklet for more route information.

No extra spending- these changes won't add to your rates bill

This project will not change any dedicated school services, however some students who take public bus services may be impacted.

Key benefits

  • Fewer empty buses
  • More convenient and simpler travel choices
  • Regular buses all day with more at peak times

Refresh Details

Click on the routes below for maps and details on the proposed options. Then, have your say on just your favourite routes, or all the the routes that are part of the refresh using the submission form.